Located in Kandy, Heaven Palace has a garden, terrace, bar, and free WiFi throughout the property. The property is around 6.3 miles from Kandy City Center Shopping Mall, 6.5 miles from Sri Dalada Maligawa and 6.5 miles from Kandy Museum. The hotel features a hot tub and room service. At the hotel, the rooms are equipped with a private bathroom with a bidet. Guests at Heaven Palace can enjoy an Asian breakfast. Staff at the accommodation are available to give information at the 24-hour front desk. Bogambara Stadium is 6.7 miles from Heaven Palace, while Kandy Train Station is 6.9 miles from the property. The nearest airport is Victoria Reservoir Kandy Seaplane Base, 17 miles from the hotel, and the property offers a paid airport shuttle service.